FAQs

Answers to Help You Feel Confident

Whether you’re exploring a rental for the first time or you’re already part of the Omega Realty Group community, we’ve gathered answers to the questions we hear most. You’ll find details on applying, fees, pets, occupancy, maintenance requests, and more. Planning to apply? Jump down to our Applicant Information section for everything you’ll need to get started. And if you don’t see your question here, our team is always happy to help.

  • Can you hold a property before I apply?

    No — properties are leased on a first-come, first-served basis once an application is submitted and approved, and the required security deposit is paid.

  • How do I apply for a rental?

    All persons 19 years of age or older who will occupy the home must complete an application. You may apply through our online application process. An application fee of $65 applies and is non-refundable. Explore Availability and apply HERE.

  • What are the application requirements?

    Applicants must provide a valid photo ID, valid Social Security or ITIN number, and an active unique email address. Rental applications are valid for 30 days. A minimum credit score of 550 is typically required, and past eviction filings or open bankruptcies may result in an automatic denial.


    Credit Score

    • The average credit score of the household must be equal to or above 550.(Equifax)
    • Open bankruptcy will result in an automatic denial.


    Income

    • Applicants who are employed are subject to income and employment verification.
    • The gross monthly income of all applicants must be equal to 3x the monthly rent for the desired property.
    • Applicants who do not meet the required income qualifications (3x monthly rent) may be considered with a co-signer. Co-signers’ income must be equal to 5x the monthly rent amount and credit score over 600 and meet all other applicant requirements.


    Rental/Criminal History

    • Rental history will be reviewed for all applicants.
    • A negative rental history will result in an automatic denial. Negative rental history will include but not be limited to, a history of late payments, NSF payments, negligence or misuse of previous rental properties, etc.
    • All open evictions and judgments will result in an automatic denial.
    • Eviction filings that were filed in the past 5 years will result in an automatic denial.
    • Each applicant is subject to a criminal background check.
    • Felony convictions could result in an automatic denial.

  • Is renter’s insurance required?

    Omega Realty Group provides the required Liability to Landlord insurance if you do not provide your own policy meeting liability requirements. We still recommend carrying your own renters insurance for your personal belongings and liability coverage.

  • Are pets allowed?

    Yes, pets are permitted with a maximum of two (2) per home. Pet fees apply, and vet records plus current photos are required. Dangerous or poisonous animals are not allowed. ESA (Emotional Support Animals) will be reviewed with proper documentation.

  • How do I submit a maintenance request?

    At move-in, all residents receive access to our online maintenance portal through Property Meld. This portal allows you to conveniently submit non-emergency maintenance requests in writing, track updates, and communicate with our team regarding your repair request. For emergency maintenance issues, we provide a 24-hour emergency support line to ensure urgent situations are addressed as quickly as possible.

  • What is Obligo?

    We proudly offer Obligo as an alternative to a traditional security deposit for qualifying residents.


    Obligo allows approved applicants to move in without paying a large upfront cash deposit.


    To learn more about how Obligo works and qualification requirements, please visit Obligo's FAQs Page.

  • What is the occupancy policy?

    Our standard occupancy policy is two (2) persons per bedroom. Infants (children under 2 years of age) are not counted toward the occupancy limit. For example, a 3-bedroom home may accommodate up to 6 persons, not including infants.

  • Does submitting an application mean I have a lease?

    No — even if an application is accepted, it is not a lease or guarantee of tenancy. A lease agreement is only formed once all fees are paid and the lease document is signed by all parties.

  • What fees are charged?

    An administrative fee applies to all new leases for $200. Price is subject to change. The $65 application fee is non-refundable. Security deposits and other move-in fees must be paid before keys are released.


  • Are these rentals equal opportunity housing?

    Yes — Omega Realty Group is committed to Equal Housing Opportunity under the Fair Housing Act. We do not discriminate based on race, color, religion, sex, disability, familial status, national origin, or other protected classes.

Ready to Apply?

View our Availability and apply today!

Availability